FAQ

At Blueprint Beans, we use specialty grade Arabica beans. These coffees score 80 points or above on the 100-point scale used by the Specialty Coffee Association (SCA). This scale evaluates various aspects of the coffee, including its flavor, aroma, and overall quality. With specialty coffee, our aim is to ensure that each cup offers a distinct and enjoyable experience, reflecting the unique terroir of its origin.

We roast beans that have been sourced from our coffee partners or directly from local farmers around the world. This direct relationship with growers ensures that we maintain a high standard of quality and sustainability, while also supporting the communities involved in coffee cultivation. Our diverse sourcing strategy allows us to offer a wide variety of unique flavours and profiles that reflect the rich coffee-growing regions we work with.

Our coffee beans are roasted right here in Singapore, where we pay meticulous attention to bringing out the best flavors in every batch. We also conduct cupping sessions as part of our commitment to maintaining consistent quality. 

You can keep your coffee in the bag we provided. Our bags are equipped with a two-way valve that allows the coffee to degas while preventing oxygen from entering. Alternatively, you can store them in an airtight container. Do remember to keep your coffee in a cool, dark place away from direct sunlight and strong odours.

You can find us on Instagram as well as subscribe to our newsletter for our latest updates on new arrivals, promotions, and exciting coffee-related news! 

Currently, we only deliver within Singapore.

Please be aware that certain addresses may pose restrictions for delivery. If your address requires special clearance or permit, kindly offer an alternative delivery address.

We use EasyParcel (SingPost) for local deliveries in Singapore. You’ll receive a tracking link once your order has been dispatched.

We offer a standard shipping fee of $5 per order, and free shipping for orders totaling $50 or more.

We roast in small batches twice a week from Monday to Friday. Depending on when your order is placed, it will be included in the next available roast cycle. Do note that if your order is placed on a public holiday, it will be processed on the next working day.

Once your order has been roasted, packed, and dispatched, you’ll receive a shipping confirmation email with a tracking link. From the time of dispatch, delivery typically takes 1 to 3 business days, depending on your location and our courier’s schedule.

Please note that delivery times may vary during festive periods, public holidays, or due to unforeseen delays by our delivery partners. If your order hasn’t arrived within the expected time frame, you can track it using the link in your shipping confirmation email and follow up with SingPost directly.

We’re so sorry about that! Please contact us with your order number and a photo of the incorrect item. We'll make it right as quickly as we can.

All our coffee is roasted to order, so we’re unable to accept cancellations or modifications once an order has been placed. We begin processing orders immediately to ensure prompt delivery of fresh coffee to our customers.

Please ensure your shipping details are correct at checkout, as we’re unable to cancel or refund orders delivered to an incorrect address provided by the customer. If you need assistance after placing your order, please reach out and we’ll do our best to help.

Due to food safety and hygiene reasons, especially with coffee, we generally do not accept returns. Please ensure your order details are correct before placing your order.

If there’s an issue with your order upon delivery, do reach out — we’re here to help.